In accordance with Rule 10 of Law 34/2002, of July 11, of Services of Information Society and Electronic Commerce.
This legal warning (hereinafter, the 'Legal Warning') regulates the use of the LottoHoy.com Internet platform/portal service (hereinafter, the Service Provider).
It is strictly forbidden to access this website for those under 18 years of age.
The purpose of this platform/portal is to provide adequate and necessary support, via telematic, for the provision of services offered by DDBO Entertaintment, SL, acting as intermediary for the management and validation by account and name of users in the operation or operations carried out by them in the Lottery Administrations that collaborate with DDBO Entertaintment, S.L. of the products of lotteries, pools or other types of games that are marketed by the Sociedad Estatal de Loterías y Apuestas del Estado (SELAE), and in its case, in its name or representation, manage the collection of prizes obtained corresponding to their purchases, being able to provide the competent or authorized entities or bodies with their personal data (including banking for the purposes of collecting prizes).
The Service Provider expressly states that it will not collect or retain any of the prizes. These will be transferred in its entirety to the user's virtual account, except in the case of withholding taxes that correspond according to the current legislation
The acquisition of tickets and participation in draws through intermediation of the Service Provider (lottohoy.com) is submitted to the official rates in the different Lottery Administrations that are collaborating plus the commission applied by the Portal.
The access to and/or use of the Portal attributes to one who does it the condition of User, accepting, from that same moment, fully and without reservation, these General Conditions as well as the Particular Conditions that, if applicable, complement, modify or replace the General Conditions in relation to certain services and contents of the platform/portal.
The registration of users in the platform/portal, will be made through the form provided for this purpose, and that must be filled in full. DDBO Entertaintment, S.L., reserves the right to verify that users make a single registration in the platform/portal, being able to request additional fully identifying information (DNI or Passport) in case of understanding that there were different user records corresponding to the same client.
For non-resident customers, it will be possible to request, in addition to the registration data provided, that they send a sufficiently legible copy (by e-mail or postal mail) of the credit card that they will use to pay their purchases or deposits.
The Username and Password chosen by the User in the registration process are personal and not transferable. Therefore, the User compromises to diligently guard its Username and Password, adopting such measures as may be necessary to avoid its loss, subtraction, disclosure to third parties or unauthorized use.
Likewise, the User compromises to make an appropriate and diligent use of its Username and Password, being solely responsible for its unlawful use or contrary use to these General Conditions and to the Particular Conditions that in each case are applicable.
The User admits to be aware of the LAE games as well as the official validation schedules, so the User accepts that any ticket whose receipt occurs after the closing of the games, will automatically participate in the immediately subsequent draw.
The User agrees to use the Web, its services and contents without contravening the current legislation, good faith, generally accepted uses and public order. Also, it is prohibited, the use of the Web for illicit or harmful purposes against 'The service provider' or any third party, or that, in any way, can cause prejudice or prevent the normal operation of the Web.
Regarding the contents (information, texts, graphics, sound and/or image files, photographs, designs, etc.), it is forbidden:
The price of the different games will be subject to the product selected by the customer and will depend exclusively on the price set by SELAE. DDBO Entertaintment will apply a commission consisting of a variable amount depending on the economic value of the chosen game and the period played for the transactions made on behalf of the client.
To such remuneration of DDBO Entertaintment, S.L. the amount of VAT corresponding to the rate in force at each moment will be added.The customer may make payment by any available method of payment on the platform/portal (website) of the Provider of Service lottohoy.com through credit or debit cards, bank transfer, available account balance and/or other means of payment that may be incorporated in the future on the Service Provider’s website (lottohoy.com).
Only one payment method will be accepted for each management charge, and as long as the amount exceeds one Euro (1 .-- €).
Payments for purchases made, are payable and expire at the same time as the purchase order.
For bank transfer, the order will not be managed until the entry is verified in the bank. It is the responsibility of the customer-purchaser to indicate in the concept of their transfer the number of order provided, otherwise, the order could not be managed. Note that depending on the bank the payment can take up to 2 or 3 days.
In case of return of the payment by bank card, 'the Service Provider' will pass on the customer the expenses passed on by the bank, plus the corresponding indirect taxes. The Service Provider reserves the right to deny or limit the service to a customer who has registered non-payments in its account.
The valid numbers, and the only ones that reserve the right to the collection of prizes, are those that the user acquired through the web lottohoy.com and that are recorded in the database 'of the Service Provider'. These numbers can be consulted by the user, whenever the user had established a user account, in the section 'My Games'
In addition, the 'Service Provider' will send an email (merely informative and non-binding) to inform the results and prizes of each draw in which the user has participated
For the purposes of time and to adapt to the operation of the Web, the customer has the right to request at any time, the transfer of the amount of all or part of the amounts obtained as a prize, provided that it is for a quantity equal to or greater than 5 euros.
In accordance with Rule 103 a) of the Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Protection of Consumers and Users, and other complementary laws, the Right of withdrawal shall only apply to the services requested to 'the Service Provider', until the effective provision of them occurs, as established in Rule 103, referring to Exceptions to the right of disclaimer.
The products and services offered and executed are considered perishable products, in addition to being made according to the user's specifications, that is why, given their nature, they are not subject to return.
Users may only request cancellation of their games provided they have not been validated by any of the Lottery Administrations that collaborate with 'the Service Provider', and that the sale has not been closed for that draw. When the customer cancels its game in advance, the customer will lose all the promotions and discounts associated with that purchase
The official receipts of active games as well as the lottery tickets and in general any type of product acquired through this web page will remain in deposit for their custody by the Lottery Administrations that collaborate with DDBO Entertaintment, S.L.
In case of earning a prize of less than 2500 Euros, it will automatically be deposited in the user's virtual account, if it’s available for it, so that the User can request it via bank transfer or use it in future purchases.
The funds that can be withdrawn according to the above mentioned will be called 'transferable balances'. These amounts will be paid by bank transfer to the account provided by the client.
The amounts entered through direct debit or credit or debit cards, as well as possible promotions or prizes established by the 'Service Provider', under no circumstances may be withdrawn without the prior consent of DDBO Entertaintment, S.L. Considered as 'non-transferable balances'
Funds that can’t be withdrawn and that can’t be used in games, will be referred to as 'blocked balances'. Such funds may have their origin in the existence of prizes subject to liens on lottery prizes, which are pending shipment or pending receipt of the requested documentation.
The Service Provider will not execute the purchase orders of the users who do not correctly use the means of their identification, nor when there are reasonable doubts of such identity
In case of not having a virtual account, the 'Service Provider' will contact the User through the contact details provided by the User (email, telephone, etc.) in order to be able to agree on the best way to deliver the prize.
If the prize obtained exceeds the amount of 2500 Euros, the current legislation requires that it must be paid through a bank, so that 'the Service Provider' will contact the User to indicate how to proceed in this case.
In addition, the 'Service Provider' may give the User the option of receiving its national lottery tickets via any means of transportation, the amount corresponding to said service plus the amount of the order must be previously paid by the User
The use of the website will be done under the sole and exclusive responsibility of the User. Such responsibility shall extend to the use, by the user or any third party, of any password or the like assigned for access to the website or any of its services.
Notwithstanding the foregoing, 'the Service Provider', reserves the right to deny at any time and without need of prior notice, access to the Web, to users who do not comply with these general conditions, or the individuals that in each case are applicable.
'The Service Provider', may directly or indirectly modify, unilaterally and without prior notice, the structure and design of the Web, as well as modify or remove the services, contents and conditions of access and/or use of the Web.
1. In our pages there are links to the web pages of other companies and although they are periodically supervised, 'the Service Provider', does not have control over them, reason why it is not responsible for the content of said web pages, nor of the additional 'Links' that may appear on those sites. The connection that the user makes from this web to any other, will take place in its own risk and responsibility. In no case, these links or links imply any commercial relationship (except LAE) between 'the Service Provider' and the entities managing the content of such sites.
2.Persons or entities that wish to or make a hyperlink from a web page of another internet portal to any of the pages of the portal of 'the Service Provider', must be subject to the following conditions:
Except for those signs that form part of the ‘hyperlink’, the web page in which it is established will not contain any brand, commercial name, establishment label, denomination, logo, slogan or other distinctive signs belonging to 'the Service Provider' unless expressly authorized by the latter. The establishment of the ‘hyperlink’ will not imply the existence of relations between the 'Service Provider', and the owner of the website or portal from which it is made, nor the knowledge and acceptance 'the Service Provider', the Services and contents offered in said portal. “The Service Provider” will not be responsible for the contents or services made available to the public on the website or portal from which the ‘hyperlink’ is made or the information and manifestations included in them. Any 'hyperlink' to the platform/Portal of the Service Provider, will be made to its main page or main pages of the sections that it contains.
3. The 'Service Provider' platform/portal provides users with connections and links to other websites managed and controlled by third parties. These links have the exclusive function of facilitating users the search of information, content and services on the Internet, but in any case it is a suggestion, recommendation or invitation to visit them. 'The Service Provider', does not commercialize, nor directs, nor previously controls, nor owns the contents, services, information and manifestations available in said web sites. 'The Service Provider' does not assume any responsibility, including indirect or subsidiary, for any damages that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the contents , information, communications, opinions, manifestations, products and services existing or offered on websites not managed by the 'Service Provider' and that are accessible through the Service Provider,
(Clauses of the Ley de Servicios de la Sociedad de la Información (Law of Services of the Information Society). Obligations and regime of responsibility of the Providers of Services of the Information Society)
1. Personal Information. Portal User Registration.
The contracting, access and use of certain services and applications offered in the Portal requires the prior registration of the User through the General Registration form.
2.. Automated treatment.
In compliance with article 5 of Law 15/1999, which regulates the right to information in the collection of data, the following information is reported: Personal data collected by the User will be included in an automated file whose responsible will be 'the Service Provider'.
The data collected have the purpose of facilitating the services offered to the customers of the 'Service Provider'. The provision of the requested data or the answers to the questions that may be formulated will have, in its case, a public character only when it is essential to provide the service that the client needs.
By accepting these General Conditions, the client expressly consents to the inclusion of Personal Data in the Personal Data File and to be processed by the 'Service Provider' for the purposes indicated above.
5. Rights of access, cancellation, rectification and opposition of Customers.
Clients are recognized and may exercise their rights of access, cancellation, rectification and opposition by contacting the 'Service Provider'. By emailing: email@example.com
Or in writing to:
DDBO Entertaintment SL
DDBO Entertaintment SL
C/ Benet i Mateu, 61 C 3º · 08034 Barcelona B67052282, España
The site includes logos and trademarks of third parties, which are the property of their respective owners. They are used only for demonstration purposes and to be able to offer our visitors correct identifications of those third parties.
The 'Service Provider' does not grant any guarantee or takes responsibility, in any case, for any damages of any nature that may be brought by:
All the data that appear in this web are for information, lacking any probative value. The official data of games correspond to the documents (lists of prizes) and to the terminals of validation of bets and payment of prizes, that exist in the Official Selling Points (Administrations of Lotteries and Offices that are Receivers of Bets).
'The Service Provider', declines all responsibility for the use made of the data published here.
All information and data offered on this site are reviewed prior to publication; however, it is not possible to guarantee one hundred percent, that they are free of error, so it is recommended to users and visitors to be attentive to the updates that are made periodically, and not to take any decisions based solely on the information offered by this website.
All commercial names, trademarks or signs of any kind contained on the 'Service Provider' web pages are the property of their owners and are protected by law.
These General Conditions are subject to Spanish legislation and jurisdiction. 'The Service Provider', and the User, regardless of their domicile, expressly renounces any other jurisdiction that may correspond to the. The “Service Provider” submits to the Jurisdiction of the Courts and Tribunals of Barcelona (Jurisdicción de los Juzgados y Tribunales de Barcelona) for any questions that may arise or actions exercised arising from the services offered of the Web service and its services and contents and on the interpretation, application, compliance or non-compliance of what is established herein.
The official reserves of active games, as well as the lottery tickets and in general any type of product acquired through this web page will be in deposit for their custody by the 'Service Provider'
In case of winning a prize, it will be automatically entered in the user's virtual account, if it has it, so that the User can request it via bank transfer or use it in future purchases.
In case of not having a virtual account, 'The Service Provider' will contact the User through the contact detials provided by the User, (email, telephone, etc.) in order to be able to agree the best way to deliver the prize.
In addition, 'The Service Provider' may give the User the option of receiving its national lottery tickets via any means of transportation, if the User pays before the amount corresponding to said service along with the amount of the order.
Your order will not be processed until you verify your deposit into the bank. It is your responsibility to indicate in the concept of your transfer the order number provided; otherwise your order could not be managed. Please note that depending on the entity your payment may take up to 2 days.