FAQ – Frequently Asked Questions

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About payments, methods and withdrawals

Can I pay using PayPal?

Yes, you can make deposits and pay for your ticket purchases with PayPal.

At the moment of selecting the payment method, you must first select the Coinpayment option, and click on pay. Once inside in CoinPayments you can choose between a wide variety of cryptocurrencies, and at the end of the list, you will find the PayPal option.

Once in PayPal you simply need to enter your username and password and proceed with the payment.

Can I withdraw the money deposited?

For security reasons and to comply with money laundering regulations, money deposited into the system can not be withdrawn. Only the winnings obtained can be withdrawn.

How can I pay for the tickets?

You can make the payment using your deposit funds or using any of the payment methods we have available: Credit card, instant bank transfer, Skrill, Neteller and EnterCash, Paysafecard, PayPal, cryptocurrencies and many more.

How can I pay for the tickets?

You can make the payment using your deposit funds or using any of the payment methods we have available: Credit card, instant bank transfer, Skrill, Neteller and EnterCash, Paysafecard, PayPal, cryptocurrencies and many more.

How can I withdraw the profits?

You can request a withdrawal in the My Account section by selecting “Withdrawal” and following the instructions on the screen.

Keep in mind, that a withdrawal order with a credit card can only be carried out for the amount of funds paid with the use of the particular card.

You can find detailed information on withdrawals in point 5 of the Terms of Use.

I can’t see the deposited funds on my account. Why?

It may take up to 60 minutes for the funds to show up on your account from the moment your request was made. If the deposited amount won’t be visible on your account after this time, please contact our support team immediately.

I want to pay for the ticket using a credit card, but the transaction is being rejected. Why?

Make sure you have entered your card number and CVV code correctly.
Take note that the minimum payment amount for credit cards is €2.

What is the minimum deposit amount?

The minimum deposit amount at LottoHoy is €10.

What payment methods are accepted at LottoHoy?

At LottoHoy we have a wide variety of payment methods, so that all users can use the one that best suits them. Some of the methods we have are: Credit card, instant bank transfer, Skrill, Neteller, EnterCash, Paysafecard, PayPal, cryptocurrencies and many more.

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