FAQ – Frequently Asked Questions

For security reasons and to comply with money laundering regulations, money deposited into the system cannot be withdrawn. Only the winnings obtained can be withdrawn.

You can make the payment using your deposit funds or using any of the payment methods we have available: Credit card, instant bank transfer, Skrill, Neteller and EnterCash, Paysafecard, PayPal, cryptocurrencies and many more.

You can make the payment using your deposit funds or using any of the payment methods we have available: Credit card, Klarna (online transfer bank), AstroPay, BitBayPay (also cryptocurrencies), ecoPay, DusuPay, Directa 24, etc.

You can request a withdrawal in the My Account section by selecting “Withdrawal” and following the instructions on the screen.

Keep in mind, that a withdrawal order with a credit card can only be carried out for the amount of funds paid with the use of the particular card.

You can find detailed information on withdrawals in point five of the Terms of Use.

It may take up to 60 minutes for the funds to show up on your account from the moment your request was made. If the deposited amounts aren’t visible on your account after this time, please contact our support team

Make sure you have entered your card number and CVV code correctly.
Take note that the minimum payment amount for credit cards is €2.

The minimum deposit amount at LottoHoy is €10.

At LottoHoy, we have a wide variety of payment methods so that all users can choose the one that best suits them. Some of the methods we have are: Credit card, instant bank transfer by Klarna, AstroPay, BitBayPay, ecoPayz, Dusupay, Directa 24, and many more.